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Photo: Gustavhalfling, CC BY-SA 3.0, via Wikimedia Commons

Used Mercedes-Benz Citan I: reliability, problems and review

MPV · 2012–2021 · Petrol, Diesel

✓ 7 sources cited · updated on 21 October 2026

Good choice, check first
Reliability
4.5/5
Indicative score: faults cited by a single source
Estimated monthly cost
€268/month
Indicative prices
€8,500 – €10,384

2 known faults

This guide has not been translated yet: it is shown in its original French version.

Photo: Gustavhalfling, CC BY-SA 3.0, via Wikimedia Commons

Photo 1 of 4

Mercedes-Benz Citan I, front three-quarter view

Photo: Gustavhalfling, CC BY-SA 3.0, via Wikimedia Commons

Verdict

Good choice, check first

Ludospace utilitaire dérivé du Renault Kangoo, noté 3 étoiles à Euro NCAP en 2013 (airbag rideau défaillant au test latéral). Les retours publiés sont rares : CarVerif signale plus de rappels sur les millésimes 2012-2015 et conseille ceux d'après 2016, GetCarwise relève la corrosion des tuyaux de frein.

Reliability
4.5/5
Indicative prices
€8,500 – €10,384
Monthly cost
€268
Euro NCAP
3/5

Which version to choose

Versions to favour: 109 CDI 90.

  • 108 CDI 75

    Diesel · Manual · 75 hp · Crit'Air 2

    Diesel de 75 ch, boîte manuelle, 4,3 l/100 km en mixte (Caroom, 2012 à 2017).

  • 109 CDI 90

    ✓ Recommended

    Diesel · Manual · 90 hp · 4.3 L/100 km · Crit'Air 2

    Diesel de 90 ch, boîte manuelle, 4,3 l/100 km en mixte (Caroom, 2012 à 2017). CarVerif conseille les millésimes d'après 2016.

  • 111 CDI 110

    Diesel · Manual · 110 hp · Crit'Air 2

    Diesel de 110 ch, boîte manuelle, 4,4 l/100 km en mixte (Caroom, 2012 à 2017).

  • 1.2 114

    Petrol · Manual · 114 hp · Crit'Air 1

    Essence de 114 ch, boîte manuelle, 6,1 l/100 km en mixte (Caroom, 2012 à 2017).

Market prices

€8,500 – €10,384

Indicative range: 2013 à 2019, médianes par année de 18 annonces en ligne relevées par AutoScout24 (années d'au moins 3 annonces).

Collected on 29 October 2026 from the sources below. Our own survey of listings, by year and mileage, will refine it.

Prices stable since the 28 October 2026 survey.

Valuation by year

Median of online listings per model year (years with at least 3 listings), collected on 29 October 2026.

YearMedian valueListings
2013€8,5004
2017€9,4354
2018€9,4906
2019€10,3844

Detailed Mercedes-Benz Citan I value: price by year and abroad →

Free valuation of another model →

Importing this model

Prices abroad

Yearly medians of each country's listings (AutoScout24, in euros; United Kingdom: cinch dealer, in pounds), over years with at least 3 listings. Useful to judge an import (add transport, inspection and registration).

CountryRangeMedianGap vs FranceListings
France€8,500 – €10,384 (2013 to 2019)€9,250——
Germany€3,500 – €12,994 (2012 to 2020)€9,999—312
Belgium€4,000 – €10,995 (2013 to 2020)€8,595—42
Spain€11,490 – €14,400 (2018 to 2020)€11,495—22
Italy€7,500 – €13,875 (2013 to 2020)€10,700—40

Median gap shown only when the country's estimate covers the same years as the French one. Add transport, roadworthiness test and registration.

You are importing the car to:

Import penalty (malus) in France

  • The CO₂ malus follows the scale of the year the vehicle was first registered, in France or abroad (WLTP or NEDC scale depending on its registration certificate).
  • For an imported used car, it is reduced by a flat-rate discount based on its age in months (scheme in force since 1 March 2025). The weight malus also applies on first registration in France.
  • The malus is zero for a car more than fifteen years old or first registered before 1 January 2015.

Source: BOFiP (French tax doctrine), CO₂ and weight malus · CO2 malus and weight malus: imported used car in France

Check an imported car's history

HistoVec only covers the vehicle's life in France. For a car coming from abroad, a VIN-based report helps spot inconsistent mileage or a reported accident.

Check the car's history: 20% off → (new tab)Partner link

Known faults

Note: some faults below are cited by a single source only. They are still to be confirmed and the reliability score is only indicative.

Corrosion des tuyaux de frein

Severity 3/3 · Serious

GetCarwise classe la corrosion des tuyaux de frein comme la préoccupation principale de la génération W415, et comme défaut critique pour la sécurité. Une seule source : à confirmer.

Single source so far: to be confirmed.

Versions
108 CDI 75, 109 CDI 90, 111 CDI 110, 1.2 114
Onset
not documented
Repair
not documented

All faults by version and mileage →

Manufacturer recalls

Manufacturer recall campaign, fixed free of charge at a dealer:

  • Rappel : airbag latéral défectueux (109 CDI 90)

See the official list on RappelConso (new tab) (French government recall site: category “Automobiles et moyens de déplacement”, search “Mercedes-Benz Citan”). A dealer for the brand can also check, using the vehicle identification number (VIN), that recalls have been carried out.

Recalls published in France (RappelConso)

  • 7 August 2023 — Un système de stabilité électrique (esp) qui n’est pas conçu pour ce type de véhicule peut avoir un impact négatif sur la fonctionnalité. Cela peut augmenter le risque d’accident. Official notice
  • 23 April 2021 — L’humidité peut pénétrer dans le faisceau de câblage du système de caméra arrière. Par conséquent, le mécanisme de trappe arrière peut s’ouvrir par inadvertance, ce qui augmente le risque d’accident. Official notice
  • 9 April 2021 — La conduite de carburant peut être installée incorrectement. En conséquence, il pourrait être endommagé, ce qui entraînerait un risque accru d’incendie. Official notice
  • 19 November 2020 — Les écrous sur les moyeux de roue de l’essieu arrière et deux vis sur le support de l’étrier de frein peuvent devenir lâches. En conséquence, les roues arrière peuvent être détachées, ce qui augmente le risque d’accident. Official notice
  • 25 September 2020 — Des valeurs de masse incorrectes sur le certificat d’immatriculation du véhicule peuvent entraîner une surcharge du véhicule. En conséquence, les essieux avant et arrière peuvent être endommagés. Official notice

All Mercedes-Benz recalls →

The manufacturer recall and how to check it →

Real monthly cost

Fuel, insurance, maintenance and depreciation, excluding finance. Move the slider to match your mileage. How it is calculated

Monthly cost by item
Fuel or electricity€116
Insurance€100
Maintenance€29
Depreciation€23
Total per month€268

⚠ Estimates to treat with caution

  • NEDC consumption (older, more optimistic than WLTP) as no WLTP figure is published: fuel is probably slightly underestimated.
  • Insurance: brand average, as no average is published for this model.
  • Maintenance: published servicing price plus an estimated allowance for tyres and brakes.
Calculation details (12,000 km a year)
Fuel (diesel)€116

109 CDI 90 version: combined consumption of 4.3 L/100 km, increased by 15% for real-world driving, at 2.347 €/L, for 1,000 km a month.

4.3 × 1.15 × 2.347 € × 10 = €116

Diesel price: French national average on 7 October 2026.

Insurance€100

Average monthly premium published for this model by insurance comparison sites (comprehensive cover when stated). Your premium depends on your profile.

Depreciation€23

Value lost in a year by a typical example, from the average drop in valuation per year of age (yearly medians of listings), per month.

Inspection checklist

Things to check

  • Faire vérifier les rappels avec le numéro de série en concession Mercedes (airbag latéral sur les millésimes 2012-2015).
  • Inspecter les tuyaux de frein : corrosion, fuites, état du dessous de caisse.
  • Contrôler le fonctionnement des airbags rideaux et l'absence de témoin airbag.
  • Demander le carnet d'entretien et vérifier l'usage : beaucoup d'exemplaires viennent d'une flotte professionnelle.

Questions to ask the seller

  • Les rappels constructeur (airbag latéral) ont-ils été effectués, avec attestation ?
  • Les tuyaux de frein ont-ils été contrôlés ou remplacés récemment ?
  • Le véhicule a-t-il servi à un usage professionnel, et avec quel entretien ?

Test-drive tip: read the fault codes

A warning light that is off proves nothing: a fault may have been cleared just before the viewing. A Bluetooth OBD2 scanner, plugged in under the steering wheel and read on your phone, shows stored codes and whether all emissions readiness tests have run since the last reset.

See OBD2 scanners on Amazon → (new tab)Partner link

Electric or hybrid equivalent

No direct electric or hybrid equivalent in our guides. Simulate combustion vs electric cost

Alternatives

Photo: Thomas doerfer, CC BY-SA 3.0

Renault Kangoo

II · 2008–2021

Good choice, check first
Price
€4,645 – €12,480
Reliability
4/5
Fuel types
Diesel, Petrol

Photo: Corvettec6r, CC0

Dacia Dokker

I · 2012–2021

Buy with care
Price
€6,500 – €12,800
Reliability
3.5/5
Fuel types
Petrol, Diesel

Photo: M 93, Public domain

Ford Tourneo Connect

I · 2002–2013

Good choice, check first
Reliability
4.5/5
Fuel types
Diesel

Photo: Lüko Willms, CC BY-SA 3.0

Opel Combo Life

E · since 2018

Buy with care
Price
€11,600 – €23,500
Reliability
3/5
Fuel types
Petrol, Diesel, Electric

Before you buy: check and equip

Check the history

Before paying, check the administrative status (lien, objection, declared claims) and the mileage recorded at the roadworthiness test.

Read fault codes

An OBD scanner plugged in under the steering wheel shows stored fault codes, even with warning lights off: useful during the test drive.

Parts and maintenance

Compare prices of parts for the Mercedes-Benz Citan I (timing, brakes, filters) to estimate the repairs to plan for.

Insure the car

Insurance prices vary widely from one model to another: get a quote before signing.

Frequently asked questions

Le Mercedes Citan est-il sûr ?

Euro NCAP lui a donné 3 étoiles en 2013 : l'airbag rideau latéral ne s'est pas déployé comme prévu au test, selon What Van?.

Combien de places a le Citan ?

La fiche L'argus du Citan Combi 109 CDI Extra-Long indique 7 places ; le nombre dépend de la longueur et de la version.

Quel Citan d'occasion choisir ?

CarVerif conseille les millésimes d'après 2016, qui ont moins de rappels que les 2012-2015.

Found a listing?

Soon, we will analyse your Mercedes-Benz Citan listing: price, mileage, watch points.

Get notified at launch