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Photo: © M 93, CC BY-SA 3.0 de, via Wikimedia Commons

Used Ford Tourneo Custom II: reliability, problems and review

MPV · since 2023 · Diesel, Hybrid

✓ 4 sources cited · updated on 21 October 2026

Buy with care
Reliability
not rated
Estimated monthly cost
€796/month
Indicative prices
€35,950 – €53,398

Recent model: not enough hindsight yet (years, mileage) for faults to be publicly documented, so reliability is not rated. This is no guarantee: have the car checked all the more carefully before buying.

0 known faults

This guide has not been translated yet: it is shown in its original French version.

Photo: © M 93, CC BY-SA 3.0 de, via Wikimedia Commons

Photo 1 of 3

Ford Tourneo Custom II, front three-quarter view

Photo: © M 93, CC BY-SA 3.0 de, via Wikimedia Commons

Verdict

Buy with care

Grand monospace pouvant transporter jusqu'à 8 passagers, en diesel 2.0 EcoBlue 170 ch à boîte automatique à 8 rapports ou en hybride rechargeable 2.5 de 232 ch. Euro NCAP l'a noté en 2024 puis réévalué à 4 étoiles en 2025 après amélioration des aides à la conduite. Le modèle est récent : aucune panne ni rappel n'est documenté dans les sources consultées, ce qui ne prouve pas sa fiabilité. Vérifiez les rappels par le numéro de série.

Reliability
not rated
Indicative prices
€35,950 – €53,398
Monthly cost
€796
Euro NCAP
4/5

Which version to choose

Versions to favour: 2.0 EcoBlue 170 BVA8.

  • 2.0 EcoBlue 170 BVA8

    ✓ Recommended

    Diesel · Automatic · 170 hp · 8.9 L/100 km · Crit'Air 2

    Diesel de 170 ch (390 Nm), boîte automatique à 8 rapports, 8,9 l/100 km en mixte WLTP pour la version 4x4 relevée par Autocritica ; existe aussi en traction.

  • 2.5 PHEV 232 CVT

    Hybrid · Automatic · 232 hp · Crit'Air 1

    Hybride rechargeable 2.5 essence de 232 ch à transmission CVT, batterie de 11,8 kWh et jusqu'à 52 km d'autonomie électrique selon Groupe Grim.

Market prices

€35,950 – €53,398

Indicative range: 2024 à 2026, médianes par année de 53 annonces en ligne relevées par AutoUncle (années d'au moins 3 annonces).

Collected on 29 October 2026 from the sources below. Our own survey of listings, by year and mileage, will refine it.

Prices stable since the 28 October 2026 survey.

Valuation by year

Median of online listings per model year (years with at least 3 listings), collected on 29 October 2026.

YearMedian valueListings
2024€35,95019
2025€53,3986
2026€49,12828

Detailed Ford Tourneo Custom II value: price by year and abroad →

Free valuation of another model →

Importing this model

Prices abroad

Yearly medians of each country's listings (AutoScout24, in euros; United Kingdom: cinch dealer, in pounds), over years with at least 3 listings. Useful to judge an import (add transport, inspection and registration).

CountryRangeMedianGap vs FranceListings
France€35,950 – €53,398 (2024 to 2026)€44,188——
Germany€34,985 – €51,950 (2023 to 2026)€41,990—400
Belgium€34,995 – €58,634 (2023 to 2026)€49,500—39
Spain€26,900 – €47,165 (2023 to 2026)€42,990—54
Italy€35,470 – €49,500 (2023 to 2026)€38,900—158

Median gap shown only when the country's estimate covers the same years as the French one. Add transport, roadworthiness test and registration.

You are importing the car to:

Import penalty (malus) in France

  • The CO₂ malus follows the scale of the year the vehicle was first registered, in France or abroad (WLTP or NEDC scale depending on its registration certificate).
  • For an imported used car, it is reduced by a flat-rate discount based on its age in months (scheme in force since 1 March 2025). The weight malus also applies on first registration in France.
  • The malus is zero for a car more than fifteen years old or first registered before 1 January 2015.

Source: BOFiP (French tax doctrine), CO₂ and weight malus · CO2 malus and weight malus: imported used car in France

Check an imported car's history

HistoVec only covers the vehicle's life in France. For a car coming from abroad, a VIN-based report helps spot inconsistent mileage or a reported accident.

Check the car's history: 20% off → (new tab)Partner link

Known faults

Recent model: not enough hindsight yet (years, mileage) for faults to be publicly documented, so reliability is not rated. This is no guarantee: have the car checked all the more carefully before buying.

Manufacturer recalls

See the official list on RappelConso (new tab) (French government recall site: category “Automobiles et moyens de déplacement”, search “Ford Tourneo Custom”). A dealer for the brand can also check, using the vehicle identification number (VIN), that recalls have been carried out.

Recalls published in France (RappelConso)

  • 8 September 2026 — Des fissures dans la conduite de carburant pourraient entraîner une fuite de carburant au-dessus des systèmes de post-traitement des gaz d'échappement. Si le carburant qui fuit entre en contact avec des composants chauds, il pourrait s'enflammer et provoquer un incendie du véhicule. Official notice

All Ford recalls →

Real monthly cost

Fuel, insurance, maintenance and depreciation, excluding finance. Move the slider to match your mileage. How it is calculated

Monthly cost by item
Fuel or electricity€240
Insurance€90
Maintenance€24
Depreciation€442
Total per month€796

⚠ Estimates to treat with caution

  • Insurance: brand average, as no average is published for this model.
  • Maintenance: published servicing price plus an estimated allowance for tyres and brakes.
  • Maintenance: budget of a closely related model.
  • Depreciation estimated at 12% of the median price a year, as no year-by-year valuation is usable.
Calculation details (12,000 km a year)
Fuel (diesel)€240

2.0 EcoBlue 170 BVA8 version: combined consumption of 8.9 L/100 km, increased by 15% for real-world driving, at 2.347 €/L, for 1,000 km a month.

8.9 × 1.15 × 2.347 € × 10 = €240

Diesel price: French national average on 7 October 2026.

Insurance€90

Average monthly premium published for this model by insurance comparison sites (comprehensive cover when stated). Your premium depends on your profile.

Depreciation€442

Value lost in a year by a typical example, from the average drop in valuation per year of age (yearly medians of listings), per month.

Inspection checklist

Things to check

  • Faire vérifier chez un concessionnaire Ford, avec le numéro de série, les rappels effectués.
  • Contrôler les portes latérales coulissantes (électriques en option) et le plancher.
  • Tester la boîte automatique à 8 rapports à froid et à chaud.
  • Sur l'hybride rechargeable, demander l'état de la batterie et tester la recharge.
  • Vérifier la configuration des sièges (6, 8 ou 9 places selon l'aménagement) et leur fixation.

Questions to ask the seller

  • Quelle est la version (diesel 170 ch ou hybride rechargeable) et la longueur (L1 ou L2) ?
  • Les rappels éventuels ont-ils été effectués chez Ford ?
  • Pouvez-vous fournir le carnet d'entretien et les factures ?

Test-drive tip: read the fault codes

A warning light that is off proves nothing: a fault may have been cleared just before the viewing. A Bluetooth OBD2 scanner, plugged in under the steering wheel and read on your phone, shows stored codes and whether all emissions readiness tests have run since the last reset.

See OBD2 scanners on Amazon → (new tab)Partner link

Electric or hybrid equivalent

No direct electric or hybrid equivalent in our guides. Simulate combustion vs electric cost

Alternatives

Photo: Alexander Migl, CC BY-SA 4.0

Volkswagen ID. Buzz

I · since 2022

Buy with care
Price
€36,950 – €61,803
Reliability
not rated
Fuel types
Electric

Photo: Alexander Migl, CC BY-SA 4.0

Toyota Proace Verso

II · since 2016

Buy with care
Price
€23,994 – €34,140
Reliability
not rated
Fuel types
Diesel

Photo: Alexander Migl, CC BY-SA 4.0

Ford Tourneo Connect

III · since 2021

Buy with care
Price
€22,880 – €34,070
Reliability
not rated
Fuel types
Petrol

Photo: Thomas doerfer, CC BY-SA 3.0

Renault Kangoo

II · 2008–2021

Good choice, check first
Price
€4,645 – €12,480
Reliability
4/5
Fuel types
Diesel, Petrol

Before you buy: check and equip

Check the history

Before paying, check the administrative status (lien, objection, declared claims) and the mileage recorded at the roadworthiness test.

Read fault codes

An OBD scanner plugged in under the steering wheel shows stored fault codes, even with warning lights off: useful during the test drive.

Parts and maintenance

Compare prices of parts for the Ford Tourneo Custom II (timing, brakes, filters) to estimate the repairs to plan for.

Insure the car

Insurance prices vary widely from one model to another: get a quote before signing.

Frequently asked questions

Le Ford Tourneo Custom est-il sûr ?

Euro NCAP l'a évalué en 2024 puis réévalué en 2025 après amélioration des aides à la conduite : la page de résultats 2025 indique 4 étoiles.

Combien de places propose le Tourneo Custom ?

Jusqu'à 8 passagers selon Groupe Grim (8 places pour la version relevée par Autocritica).

Combien consomme le Tourneo Custom diesel ?

8,9 l/100 km en mixte WLTP pour le 2.0 EcoBlue 170 ch 4x4 à boîte automatique (Autocritica).

Found a listing?

Soon, we will analyse your Ford Tourneo Custom listing: price, mileage, watch points.

Get notified at launch