Photo: Alexander Migl, CC BY-SA 4.0, via Wikimedia Commons

Polestar 2 I recalls: manufacturer campaigns

2 documented manufacturer recalls: a defect acknowledged by the brand, fixed free of charge at a dealer, even on a used car.

manufacturer campaigns: 2
of 6 versions affected: 1

This guide has not been translated yet: it is shown in its original French version.

Is your version affected?

Find your engine (fuel type and power on the registration document): each row lists the campaigns that concern it. A recall often covers only a production period: only the vehicle identification number (VIN) settles it.

Version	Recalls
Standard Range Single Motor 224 chElectric · 224 hp Long Range Single Motor 231 chElectric · 231 hp Standard Range Single Motor 272 chElectric · 272 hp Long Range Single Motor 299 chElectric · 299 hp Long Range Dual Motor 421 chElectric · 421 hp	No documented recall
Long Range Dual Motor 408 chElectric · 408 hp	Perte de puissance : rappel logiciel de 2020 Convertisseur et réchauffeur de batterie : rappel de 2020

Each campaign in detail

Perte de puissance : rappel logiciel de 2020
Manufacturer recall
Peu après le lancement, Polestar a rappelé toutes les Polestar 2 livrées (environ 2 200 exemplaires) : un bug logiciel de l'unité de puissance pouvait provoquer des pertes de puissance soudaines en roulant, sans toucher le freinage ni la direction. La correction est une mise à jour logicielle en point de service. Vérifiez qu'elle a été faite sur un exemplaire de 2020.
Fixed free of charge by a dealer and not counted in the reliability score: ask for proof the work was done (invoice, or a VIN check at a dealer).
Versions
Long Range Dual Motor 408 ch
Onset
not documented
Repair
not documented
Sources
- Toutes les Polestar 2 rappelées pour un problème logiciel — Moniteur Automobile (new tab)
- Un premier rappel pour la Polestar 2, pour un problème de logiciel — Auto123 (new tab)
Convertisseur et réchauffeur de batterie : rappel de 2020
Manufacturer recall
Une campagne de rappel mondiale concernait le convertisseur et le réchauffeur du liquide de refroidissement de la batterie : 4 586 exemplaires pour le convertisseur et 3 150 pour le système de chauffage. Les pièces sont remplacées en centre, avec une mise à jour logicielle. À vérifier sur les premiers exemplaires.
Fixed free of charge by a dealer and not counted in the reliability score: ask for proof the work was done (invoice, or a VIN check at a dealer).
Single source so far: to be confirmed.
Versions
Long Range Dual Motor 408 ch
Onset
not documented
Repair
not documented
Sources
- Polestar 2 : une campagne de rappel est lancée — Automobile Propre (new tab)

Checking that a recall was done

Note the vehicle identification number (VIN): box E of the French registration certificate.
Ask a dealer of the brand whether each campaign was carried out on this VIN: the check and the repair are free.
Ask the seller for the invoice or dealer certificate for each recall.

Where to check online

Check vehicle recalls (DVSA) (new tab) : for a car registered in the UK, by make, model and VIN.
RappelConso (new tab) : the official French recall website (DGCCRF): search for the make and model.
Safety Gate (new tab) : European alerts on dangerous products, vehicles included.

Recalls of rival models

The same data for the alternatives suggested in the guide.

Model	Recalls	Known faults	Reliability
Tesla Model 3 I	1	3	4.0/5
Hyundai Ioniq 6 I	3	1	4.5/5
BYD Seal I	0	3	4.0/5
Tesla Model Y I	1	2	4.0/5
Volkswagen ID.7 I	1	0	not rated

Recall FAQ

How many recalls has the Polestar 2 I had?

We have documented 2 manufacturer recalls for the Polestar 2 I: Perte de puissance : rappel logiciel de 2020 ; Convertisseur et réchauffeur de batterie : rappel de 2020.

Which versions of the Polestar 2 I are affected?

Affected versions: Long Range Dual Motor 408 ch (2). No documented recall for: Standard Range Single Motor 224 ch, Long Range Single Motor 231 ch, Standard Range Single Motor 272 ch, Long Range Single Motor 299 ch, Long Range Dual Motor 421 ch.

How do I know whether the recalls were done on a used Polestar 2 I?

Note the vehicle identification number (VIN): box E of the French registration certificate. Ask a dealer of the brand whether each campaign was carried out on this VIN: the check and the repair are free. Ask the seller for the invoice or dealer certificate for each recall.

Do I have to pay for a recall?

No: a manufacturer recall is fixed free of charge by the brand's dealer network, even on a used car bought privately, as long as the campaign is open.

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