Photo: M 93, CC BY-SA 3.0 de, via Wikimedia Commons

Kia Sorento IV recalls: manufacturer campaigns

1 documented manufacturer recall: a defect acknowledged by the brand, fixed free of charge at a dealer, even on a used car.

manufacturer campaign: 1
of 2 versions affected: 2
official RappelConso notices: 3

Is your version affected?

Find your engine (fuel type and power on the registration document): each row lists the campaigns that concern it. A recall often covers only a production period: only the vehicle identification number (VIN) settles it.

Version	Recalls
1.6 T-GDi HEV 230Hybrid · 230 hp 1.6 T-GDi PHEV 265Hybrid · 265 hp	Recall: eCall emergency call (first vehicles)

Each campaign in detail

Recall: eCall emergency call (first vehicles)
Manufacturer recall
A recall concerned Sorento IVs built at the end of 2020: if an airbag deploys, the eCall emergency call does not transmit the vehicle identification number (VIN) to the emergency services, which can delay assistance. In the United Kingdom, 965 vehicles built between 1 September and 14 December 2020 are affected; a European alert gives a different period and number (5,738 vehicles). The fix is a system reset by a Kia dealer, taking about 30 minutes and free of charge. Kia is not aware of any injury or accident linked to this fault. The sources do not specify the share of vehicles sold in France: check the serial number.
Fixed free of charge by a dealer and not counted in the reliability score: ask for proof the work was done (invoice, or a VIN check at a dealer).
Versions
1.6 T-GDi HEV 230, 1.6 T-GDi PHEV 265
Onset
not documented
Repair
not documented
Sources

Official notices published in France (RappelConso)

Notices from the French consumer authority (DGCCRF) linked to this model, collected on 29 October 2026.

22 September 2023 — En raison d’une erreur logicielle, les indicateurs de virage (blinkers) peuvent fonctionner mal. Les autres usagers de la route ne pourront pas voir si le véhicule est sur le point de tourner, ce qui crée un risque d’accident.
Models or references
Sorento, sorento (p)hev voiture de tourisme
Risk
Blessures
Official notice (new tab)
24 March 2023 — Le réservoir de carburant peut avoir été mal moulé, ce qui peut entraîner des fuites de carburant, ce qui augmente le risque d’incendie.
Models or references
Sorento (phev) voiture de tourisme
Risk
Incendie
Official notice (new tab)
29 November 2022 — Les tendeurs de ceinture de sécurité avant peuvent être défectueux. Cela pourrait entraîner une mauvaise activation lors d’une collision, ce qui augmenterait le risque de blessures pour les occupants.
Models or references
Passenger car modèles kia: ceed, ceed station wagon (phev), proceed (cd), xceed (phev) (cdcuv), sorento (phev) (mq4)
Risk
Blessures
Official notice (new tab)

Checking that a recall was done

Note the vehicle identification number (VIN): box E of the French registration certificate.
Ask a dealer of the brand whether each campaign was carried out on this VIN: the check and the repair are free.
Ask the seller for the invoice or dealer certificate for each recall.

Where to check online

Check vehicle recalls (DVSA) (new tab) : for a car registered in the UK, by make, model and VIN.
RappelConso (new tab) : the official French recall website (DGCCRF): search for the make and model.
Safety Gate (new tab) : European alerts on dangerous products, vehicles included.

Recalls of rival models

The same data for the alternatives suggested in the guide.

Model	Recalls	Known faults	Reliability
Kia Sportage V	1	1	5.0/5
Hyundai Tucson IV	0	2	4.0/5
Škoda Kodiaq I	2	2	4.0/5
Volkswagen Tiguan Allspace I	1	2	4.5/5
Peugeot 5008 II	0	4	2.0/5

Recall FAQ

How many recalls has the Kia Sorento IV had?

We have documented 1 manufacturer recall for the Kia Sorento IV: Recall: eCall emergency call (first vehicles).

Which versions of the Kia Sorento IV are affected?

Every version in our guides is affected by at least one campaign.

How do I know whether the recalls were done on a used Kia Sorento IV?

Note the vehicle identification number (VIN): box E of the French registration certificate. Ask a dealer of the brand whether each campaign was carried out on this VIN: the check and the repair are free. Ask the seller for the invoice or dealer certificate for each recall.

Do I have to pay for a recall?

No: a manufacturer recall is fixed free of charge by the brand's dealer network, even on a used car bought privately, as long as the campaign is open.

← Back to the Kia Sorento IV guide