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Volkswagen ID.4 I faults

3 faults documented by at least two sources, listed by version then by mileage at onset when known.

Good choice, check first
Reliability
5.0/5

3 known faults

Pure Performance 170 ch (52 kWh)

  1. Faulty high-voltage battery modules (European recall)

    Manufacturer recall

    Volkswagen is recalling nearly 100,000 electric vehicles in Europe (ID.3, ID.4, ID.5, ID.Buzz and Cupra Born) for non-compliant high-voltage battery modules. A faulty module can cause a voltage divergence between cells, with a warning light on the dashboard and a drop in range; the fire risk is presented as exceptional. The production dates cited vary between sources (up to August 2024). The repair consists of a software update and a workshop inspection, with replacement of the faulty modules if necessary.

    Fixed free of charge by a dealer and not counted in the reliability score: ask for proof the work was done (invoice, or a VIN check at a dealer).

    Versions
    Pure Performance 170 ch (52 kWh), Pro Performance 204 ch (77 kWh), GTX 299 ch (77 kWh)
    Onset
    not documented
    Repair
    not documented

  2. Screens and software: freezing, restarts, bugs

    Severity 1/3 · Annoying

    The central touchscreen can slow down, freeze or restart, which hampers navigation and the air conditioning controls, and several updates have not fixed everything according to Ovoko. In the United States and Canada, a recall concerns 2021-2023 ID.4s whose instrument cluster and screens can reset or shut down, including the reversing camera image. I have not found an equivalent recall for France.

    Versions
    Pure Performance 170 ch (52 kWh), Pro Performance 204 ch (77 kWh), GTX 299 ch (77 kWh)
    Onset
    not documented
    Repair
    not documented

Pro Performance 204 ch (77 kWh)

  1. Faulty high-voltage battery modules (European recall)

    Manufacturer recall

    Volkswagen is recalling nearly 100,000 electric vehicles in Europe (ID.3, ID.4, ID.5, ID.Buzz and Cupra Born) for non-compliant high-voltage battery modules. A faulty module can cause a voltage divergence between cells, with a warning light on the dashboard and a drop in range; the fire risk is presented as exceptional. The production dates cited vary between sources (up to August 2024). The repair consists of a software update and a workshop inspection, with replacement of the faulty modules if necessary.

    Fixed free of charge by a dealer and not counted in the reliability score: ask for proof the work was done (invoice, or a VIN check at a dealer).

    Versions
    Pure Performance 170 ch (52 kWh), Pro Performance 204 ch (77 kWh), GTX 299 ch (77 kWh)
    Onset
    not documented
    Repair
    not documented

  2. Screens and software: freezing, restarts, bugs

    Severity 1/3 · Annoying

    The central touchscreen can slow down, freeze or restart, which hampers navigation and the air conditioning controls, and several updates have not fixed everything according to Ovoko. In the United States and Canada, a recall concerns 2021-2023 ID.4s whose instrument cluster and screens can reset or shut down, including the reversing camera image. I have not found an equivalent recall for France.

    Versions
    Pure Performance 170 ch (52 kWh), Pro Performance 204 ch (77 kWh), GTX 299 ch (77 kWh)
    Onset
    not documented
    Repair
    not documented

  3. 12 V battery no longer charging (on-board charger)

    Manufacturer recall

    A US recall of 13,769 vehicles, 2024 model-year ID.4s and Audi Q4 e-tron, targets condensation in the on-board charger: it damages a circuit board, the DC/DC converter fails and the 12 V battery no longer charges, with alerts followed by a reduction in driving functions. The repair is replacement of the charger. These sources are North American and do not specify the application in France.

    Fixed free of charge by a dealer and not counted in the reliability score: ask for proof the work was done (invoice, or a VIN check at a dealer).

    Versions
    Pro Performance 204 ch (77 kWh), GTX 299 ch (77 kWh)
    Onset
    not documented
    Repair
    not documented

GTX 299 ch (77 kWh)

  1. Faulty high-voltage battery modules (European recall)

    Manufacturer recall

    Volkswagen is recalling nearly 100,000 electric vehicles in Europe (ID.3, ID.4, ID.5, ID.Buzz and Cupra Born) for non-compliant high-voltage battery modules. A faulty module can cause a voltage divergence between cells, with a warning light on the dashboard and a drop in range; the fire risk is presented as exceptional. The production dates cited vary between sources (up to August 2024). The repair consists of a software update and a workshop inspection, with replacement of the faulty modules if necessary.

    Fixed free of charge by a dealer and not counted in the reliability score: ask for proof the work was done (invoice, or a VIN check at a dealer).

    Versions
    Pure Performance 170 ch (52 kWh), Pro Performance 204 ch (77 kWh), GTX 299 ch (77 kWh)
    Onset
    not documented
    Repair
    not documented

  2. Screens and software: freezing, restarts, bugs

    Severity 1/3 · Annoying

    The central touchscreen can slow down, freeze or restart, which hampers navigation and the air conditioning controls, and several updates have not fixed everything according to Ovoko. In the United States and Canada, a recall concerns 2021-2023 ID.4s whose instrument cluster and screens can reset or shut down, including the reversing camera image. I have not found an equivalent recall for France.

    Versions
    Pure Performance 170 ch (52 kWh), Pro Performance 204 ch (77 kWh), GTX 299 ch (77 kWh)
    Onset
    not documented
    Repair
    not documented

  3. 12 V battery no longer charging (on-board charger)

    Manufacturer recall

    A US recall of 13,769 vehicles, 2024 model-year ID.4s and Audi Q4 e-tron, targets condensation in the on-board charger: it damages a circuit board, the DC/DC converter fails and the 12 V battery no longer charges, with alerts followed by a reduction in driving functions. The repair is replacement of the charger. These sources are North American and do not specify the application in France.

    Fixed free of charge by a dealer and not counted in the reliability score: ask for proof the work was done (invoice, or a VIN check at a dealer).

    Versions
    Pro Performance 204 ch (77 kWh), GTX 299 ch (77 kWh)
    Onset
    not documented
    Repair
    not documented

Price and diagnose repairs

Read fault codes

An OBD scanner plugged in under the steering wheel shows stored fault codes, even with warning lights off: useful during the test drive.

Parts and maintenance

Compare prices of parts for the Volkswagen ID.4 I (timing, brakes, filters) to estimate the repairs to plan for.

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