Skip to content
Quelle Occasion
Menu

Photo: Vauxford, CC BY-SA 4.0, via Wikimedia Commons

Volkswagen T-Cross I faults

4 faults documented by at least two sources, listed by version then by mileage at onset when known.

Good choice, check first
Reliability
4.5/5

4 known faults

1.0 TSI 95

  1. Curtain airbags that may deploy poorly (recall)

    Manufacturer recall

    On T-Crosses built between late May and June 2019, the weld on the gas generator nozzle of the curtain airbags may be faulty: in the event of an accident, the airbag may not inflate properly. Volkswagen launched a recall (code 69AN, European Rapex alert 17/2020) to replace the parts concerned free of charge.

    Fixed free of charge by a dealer and not counted in the reliability score: ask for proof the work was done (invoice, or a VIN check at a dealer).

    Versions
    1.0 TSI 95, 1.0 TSI 115, 1.0 TSI 116 DSG7, 1.5 TSI 150 DSG7, 1.6 TDI 95
    Onset
    not documented
    Repair
    not documented

  2. Rear seat belt reminder not working (recall)

    Manufacturer recall

    A software fault in the instrument cluster control unit can prevent the visual and audible alert when a rear passenger has not fastened their seat belt. The remedy is a software update for the instrument cluster, carried out free of charge at an approved workshop in about half an hour.

    Fixed free of charge by a dealer and not counted in the reliability score: ask for proof the work was done (invoice, or a VIN check at a dealer).

    Versions
    1.0 TSI 95, 1.0 TSI 115, 1.0 TSI 116 DSG7, 1.5 TSI 150 DSG7, 1.6 TDI 95
    Onset
    not documented
    Repair
    not documented

  3. Electronics bugs (multimedia, reversing camera)

    Severity 1/3 · Annoying

    In the What Car? reliability survey, non-engine electrics are the main source of T-Cross faults; owners cite bugs in the multimedia system and the reversing camera. Most repairs were carried out free of charge under warranty. In South Africa, Volkswagen bought back a T-Cross affected by software bugs that the network could not fix.

    Versions
    1.0 TSI 95, 1.0 TSI 115, 1.0 TSI 116 DSG7, 1.5 TSI 150 DSG7, 1.6 TDI 95
    Onset
    not documented
    Repair
    not documented

1.0 TSI 115

  1. From 75,000 km

    Jerking and clutch wear in the DSG7 gearbox

    Severity 2/3 · Costly

    The DSG7 dual-clutch automatic gearbox with dry clutches (DQ200) can judder and hesitate when pulling away and at low speed. A South African used-car guide names it as the main weak point of the T-Cross, and an owner of a 2019 1.0 TSI DSG T-Cross had the clutches replaced at 75,000 km. Manual gearbox versions are not affected.

    Versions
    1.0 TSI 115, 1.0 TSI 116 DSG7, 1.5 TSI 150 DSG7, 1.6 TDI 95
    Onset
    from 75,000 km
    Repair
    not documented

  2. Curtain airbags that may deploy poorly (recall)

    Manufacturer recall

    On T-Crosses built between late May and June 2019, the weld on the gas generator nozzle of the curtain airbags may be faulty: in the event of an accident, the airbag may not inflate properly. Volkswagen launched a recall (code 69AN, European Rapex alert 17/2020) to replace the parts concerned free of charge.

    Fixed free of charge by a dealer and not counted in the reliability score: ask for proof the work was done (invoice, or a VIN check at a dealer).

    Versions
    1.0 TSI 95, 1.0 TSI 115, 1.0 TSI 116 DSG7, 1.5 TSI 150 DSG7, 1.6 TDI 95
    Onset
    not documented
    Repair
    not documented

  3. Rear seat belt reminder not working (recall)

    Manufacturer recall

    A software fault in the instrument cluster control unit can prevent the visual and audible alert when a rear passenger has not fastened their seat belt. The remedy is a software update for the instrument cluster, carried out free of charge at an approved workshop in about half an hour.

    Fixed free of charge by a dealer and not counted in the reliability score: ask for proof the work was done (invoice, or a VIN check at a dealer).

    Versions
    1.0 TSI 95, 1.0 TSI 115, 1.0 TSI 116 DSG7, 1.5 TSI 150 DSG7, 1.6 TDI 95
    Onset
    not documented
    Repair
    not documented

  4. Electronics bugs (multimedia, reversing camera)

    Severity 1/3 · Annoying

    In the What Car? reliability survey, non-engine electrics are the main source of T-Cross faults; owners cite bugs in the multimedia system and the reversing camera. Most repairs were carried out free of charge under warranty. In South Africa, Volkswagen bought back a T-Cross affected by software bugs that the network could not fix.

    Versions
    1.0 TSI 95, 1.0 TSI 115, 1.0 TSI 116 DSG7, 1.5 TSI 150 DSG7, 1.6 TDI 95
    Onset
    not documented
    Repair
    not documented

1.0 TSI 116 DSG7

  1. From 75,000 km

    Jerking and clutch wear in the DSG7 gearbox

    Severity 2/3 · Costly

    The DSG7 dual-clutch automatic gearbox with dry clutches (DQ200) can judder and hesitate when pulling away and at low speed. A South African used-car guide names it as the main weak point of the T-Cross, and an owner of a 2019 1.0 TSI DSG T-Cross had the clutches replaced at 75,000 km. Manual gearbox versions are not affected.

    Versions
    1.0 TSI 115, 1.0 TSI 116 DSG7, 1.5 TSI 150 DSG7, 1.6 TDI 95
    Onset
    from 75,000 km
    Repair
    not documented

  2. Curtain airbags that may deploy poorly (recall)

    Manufacturer recall

    On T-Crosses built between late May and June 2019, the weld on the gas generator nozzle of the curtain airbags may be faulty: in the event of an accident, the airbag may not inflate properly. Volkswagen launched a recall (code 69AN, European Rapex alert 17/2020) to replace the parts concerned free of charge.

    Fixed free of charge by a dealer and not counted in the reliability score: ask for proof the work was done (invoice, or a VIN check at a dealer).

    Versions
    1.0 TSI 95, 1.0 TSI 115, 1.0 TSI 116 DSG7, 1.5 TSI 150 DSG7, 1.6 TDI 95
    Onset
    not documented
    Repair
    not documented

  3. Rear seat belt reminder not working (recall)

    Manufacturer recall

    A software fault in the instrument cluster control unit can prevent the visual and audible alert when a rear passenger has not fastened their seat belt. The remedy is a software update for the instrument cluster, carried out free of charge at an approved workshop in about half an hour.

    Fixed free of charge by a dealer and not counted in the reliability score: ask for proof the work was done (invoice, or a VIN check at a dealer).

    Versions
    1.0 TSI 95, 1.0 TSI 115, 1.0 TSI 116 DSG7, 1.5 TSI 150 DSG7, 1.6 TDI 95
    Onset
    not documented
    Repair
    not documented

  4. Electronics bugs (multimedia, reversing camera)

    Severity 1/3 · Annoying

    In the What Car? reliability survey, non-engine electrics are the main source of T-Cross faults; owners cite bugs in the multimedia system and the reversing camera. Most repairs were carried out free of charge under warranty. In South Africa, Volkswagen bought back a T-Cross affected by software bugs that the network could not fix.

    Versions
    1.0 TSI 95, 1.0 TSI 115, 1.0 TSI 116 DSG7, 1.5 TSI 150 DSG7, 1.6 TDI 95
    Onset
    not documented
    Repair
    not documented

1.5 TSI 150 DSG7

  1. From 75,000 km

    Jerking and clutch wear in the DSG7 gearbox

    Severity 2/3 · Costly

    The DSG7 dual-clutch automatic gearbox with dry clutches (DQ200) can judder and hesitate when pulling away and at low speed. A South African used-car guide names it as the main weak point of the T-Cross, and an owner of a 2019 1.0 TSI DSG T-Cross had the clutches replaced at 75,000 km. Manual gearbox versions are not affected.

    Versions
    1.0 TSI 115, 1.0 TSI 116 DSG7, 1.5 TSI 150 DSG7, 1.6 TDI 95
    Onset
    from 75,000 km
    Repair
    not documented

  2. Curtain airbags that may deploy poorly (recall)

    Manufacturer recall

    On T-Crosses built between late May and June 2019, the weld on the gas generator nozzle of the curtain airbags may be faulty: in the event of an accident, the airbag may not inflate properly. Volkswagen launched a recall (code 69AN, European Rapex alert 17/2020) to replace the parts concerned free of charge.

    Fixed free of charge by a dealer and not counted in the reliability score: ask for proof the work was done (invoice, or a VIN check at a dealer).

    Versions
    1.0 TSI 95, 1.0 TSI 115, 1.0 TSI 116 DSG7, 1.5 TSI 150 DSG7, 1.6 TDI 95
    Onset
    not documented
    Repair
    not documented

  3. Rear seat belt reminder not working (recall)

    Manufacturer recall

    A software fault in the instrument cluster control unit can prevent the visual and audible alert when a rear passenger has not fastened their seat belt. The remedy is a software update for the instrument cluster, carried out free of charge at an approved workshop in about half an hour.

    Fixed free of charge by a dealer and not counted in the reliability score: ask for proof the work was done (invoice, or a VIN check at a dealer).

    Versions
    1.0 TSI 95, 1.0 TSI 115, 1.0 TSI 116 DSG7, 1.5 TSI 150 DSG7, 1.6 TDI 95
    Onset
    not documented
    Repair
    not documented

  4. Electronics bugs (multimedia, reversing camera)

    Severity 1/3 · Annoying

    In the What Car? reliability survey, non-engine electrics are the main source of T-Cross faults; owners cite bugs in the multimedia system and the reversing camera. Most repairs were carried out free of charge under warranty. In South Africa, Volkswagen bought back a T-Cross affected by software bugs that the network could not fix.

    Versions
    1.0 TSI 95, 1.0 TSI 115, 1.0 TSI 116 DSG7, 1.5 TSI 150 DSG7, 1.6 TDI 95
    Onset
    not documented
    Repair
    not documented

1.6 TDI 95

  1. From 75,000 km

    Jerking and clutch wear in the DSG7 gearbox

    Severity 2/3 · Costly

    The DSG7 dual-clutch automatic gearbox with dry clutches (DQ200) can judder and hesitate when pulling away and at low speed. A South African used-car guide names it as the main weak point of the T-Cross, and an owner of a 2019 1.0 TSI DSG T-Cross had the clutches replaced at 75,000 km. Manual gearbox versions are not affected.

    Versions
    1.0 TSI 115, 1.0 TSI 116 DSG7, 1.5 TSI 150 DSG7, 1.6 TDI 95
    Onset
    from 75,000 km
    Repair
    not documented

  2. Curtain airbags that may deploy poorly (recall)

    Manufacturer recall

    On T-Crosses built between late May and June 2019, the weld on the gas generator nozzle of the curtain airbags may be faulty: in the event of an accident, the airbag may not inflate properly. Volkswagen launched a recall (code 69AN, European Rapex alert 17/2020) to replace the parts concerned free of charge.

    Fixed free of charge by a dealer and not counted in the reliability score: ask for proof the work was done (invoice, or a VIN check at a dealer).

    Versions
    1.0 TSI 95, 1.0 TSI 115, 1.0 TSI 116 DSG7, 1.5 TSI 150 DSG7, 1.6 TDI 95
    Onset
    not documented
    Repair
    not documented

  3. Rear seat belt reminder not working (recall)

    Manufacturer recall

    A software fault in the instrument cluster control unit can prevent the visual and audible alert when a rear passenger has not fastened their seat belt. The remedy is a software update for the instrument cluster, carried out free of charge at an approved workshop in about half an hour.

    Fixed free of charge by a dealer and not counted in the reliability score: ask for proof the work was done (invoice, or a VIN check at a dealer).

    Versions
    1.0 TSI 95, 1.0 TSI 115, 1.0 TSI 116 DSG7, 1.5 TSI 150 DSG7, 1.6 TDI 95
    Onset
    not documented
    Repair
    not documented

  4. Electronics bugs (multimedia, reversing camera)

    Severity 1/3 · Annoying

    In the What Car? reliability survey, non-engine electrics are the main source of T-Cross faults; owners cite bugs in the multimedia system and the reversing camera. Most repairs were carried out free of charge under warranty. In South Africa, Volkswagen bought back a T-Cross affected by software bugs that the network could not fix.

    Versions
    1.0 TSI 95, 1.0 TSI 115, 1.0 TSI 116 DSG7, 1.5 TSI 150 DSG7, 1.6 TDI 95
    Onset
    not documented
    Repair
    not documented

Price and diagnose repairs

Read fault codes

An OBD scanner plugged in under the steering wheel shows stored fault codes, even with warning lights off: useful during the test drive.

Parts and maintenance

Compare prices of parts for the Volkswagen T-Cross I (timing, brakes, filters) to estimate the repairs to plan for.

← Back to the Volkswagen T-Cross I guide