Recall: eCall emergency call (first vehicles)
Manufacturer recallA recall concerned Sorento IVs built at the end of 2020: if an airbag deploys, the eCall emergency call does not transmit the vehicle identification number (VIN) to the emergency services, which can delay assistance. In the United Kingdom, 965 vehicles built between 1 September and 14 December 2020 are affected; a European alert gives a different period and number (5,738 vehicles). The fix is a system reset by a Kia dealer, taking about 30 minutes and free of charge. Kia is not aware of any injury or accident linked to this fault. The sources do not specify the share of vehicles sold in France: check the serial number.
Fixed free of charge by a dealer and not counted in the reliability score: ask for proof the work was done (invoice, or a VIN check at a dealer).
- Versions
- 1.6 T-GDi HEV 230, 1.6 T-GDi PHEV 265
- Onset
- not documented
- Repair
- not documented
Sources